Our Blog

Why Your Business Should Implement SMS Messaging

by Kent Charugundla

Posted on February 12, 2018 at 6:32 am

Cell phones have quickly become a part of everyone’s daily life. Around 23 BILLION text messages are sent EVERY day. Communication has become as easy as typing a few sentences and pressing send. As a business, taking advantage of this technology is crucial to communicating with customers and building a strong brand name. No matter […]

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Mobile Marketing Solutions

by Kent Charugundla

Posted on September 8, 2017 at 3:17 pm

The marketing industry varies as consumers change the way they interact with products. It began with traditional marketing methods like print advertisements such as newsletters, billboards, flyers and newspaper print ads. Now, everything is digital and marketing uses social media, online ads, emails, etc. Customers deserve one main service from businesses: to communicate with the […]

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Enterprise Messaging Solutions

by Kent Charugundla

Posted on September 8, 2017 at 3:10 pm

In today’s ever-changing society, all enterprises need to stay relevant with the consumer. Staying relevant means changing the way you communicate and how you reach your audience. When you send out an email, only an average of 22% of those who receive it actually open it, compared to the 94% who will open a text […]

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What You Need To Know About CRM

by Kent Charugundla

Posted on September 8, 2017 at 3:01 pm

Small-to-medium and enterprise-level businesses will benefit from customer relationship management (CRM) systems. CRM systems are used to: improve business relationships with your customer, increase customer retention rates, and drive business sales. With a system in place you will be able to manage and analyze customer interactions, and collect the data throughout the customer lifecycle. How […]

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SMS Can Help Virtually Any Business

by Kent Charugundla

Posted on September 8, 2017 at 2:58 pm

The most effective way to reach your customers is with SMS messaging. No matter the industry, you and your customers will both benefit by communicating through text messaging. Implementing SMS messaging with your business will improve your communications with your customers. It will help you reach a larger audience using one platform in a more […]

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What is IVR Messaging?

by Kent Charugundla

Posted on September 8, 2017 at 2:54 pm

Interactive Voice Response (IVR) is an automated system that allows your business to interact with callers and routes them to a representative who is best suited to handle the call. The system is simple, cost-effective and increases overall efficiency. The automation feature allows you to pre-record messages; from greetings and short prompts for the caller. […]

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