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Tunnel Blog

The Future of Customer Service

Posted by Tunnel, Inc. on Dec 18, 2017 3:21:00 PM

Customer service has evolved so much over the past 10 years. Instead of sending mail, or calling customer service, customers can now send text messages to a company. Many businesses in a variety of industries have already adopted the practice and have an increase in customer satisfaction. Why is SMS messaging the future of customer service?

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Topics: Blog

5 Common SMS Marketing Mistakes and How to Fix Them

Posted by Tunnel, Inc. on Dec 15, 2017 1:00:00 PM

80% of businesses are already using text messaging for business communication. SMS is a communication tool that can benefit both B2B and B2C companies, but only if used properly.

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Topics: Blog

SMS Statistics You Need to Know

Posted by Tunnel, Inc. on Dec 13, 2017 3:35:00 PM

SMS is growing in popularity today, and it is the most widely used app on a smartphone. The cost of SMS messaging for businesses is very competitive with other mediums like social media and online advertising. The popularity of SMS messaging is continuing to grow each year. Every business can benefit from SMS messaging, and the stats speak for themselves!

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Topics: Blog, Infographics

Tunnel Text Messaging Ideas

Posted by Tunnel, Inc. on Dec 11, 2017 2:06:00 PM

How can you use SMS messaging for your industry? Tunnel’s messaging management platform allows businesses in any industry to message their customers. 

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Topics: Blog, Infographics

Generate More Leads With SMS

Posted by Tunnel, Inc. on Dec 8, 2017 4:00:00 PM

Lead generation is very important for every business; it is how you attract potential customers for your products or services. Making a connection and gathering the contact information of customers who are genuinely interested in your product is a qualified lead, and is one of the most effective ways to bring in new business.

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Topics: Blog

5 Industries Who Use SMS for Business Growth

Posted by Tunnel, Inc. on Dec 6, 2017 2:17:00 PM

Most cellphone users will open up a text message within 3 minutes of receiving it, and 98% of all text messages sent are read. Sending text messages from your business is a quick and direct way to reach your customers!

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Topics: Blog

Marketing Campaigns with SMS

Posted by Tunnel, Inc. on Dec 4, 2017 3:30:00 PM

SMS is not just for personal use anymore – it's one of the fastest-growing methods for businesses to connect with their customers.

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Topics: Blog

Using Landline Texting

Posted by Tunnel, Inc. on Dec 1, 2017 2:39:00 PM

Social media, email and direct mail are not nearly as effective as they were in the past. People often scroll through their phone mindlessly, missing out on social media ads, skipping over promotional emails and tuning out video ads. The one method of communication that everyone still pays attention to are text messages.

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Topics: Blog

Your Top 5 FAQs About SMS Messaging Answered

Posted by Tunnel, Inc. on Nov 29, 2017 1:39:00 PM

Here at Tunnel we know that SMS messaging is new form of communication for a lot of businesses. So we’ve answered some questions you may have about SMS messaging your customers!

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Topics: Blog

SMS Messaging for Your Nonprofit

Posted by Tunnel, Inc. on Nov 27, 2017 2:00:00 PM

Nonprofit organizations and charities face some unique challenges when it comes to marketing. Learn how text solutions can help your nonprofit gain support and reach your communication goals.

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Topics: Blog

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